Professional Summary
Experienced IT professional with over a decade of hands-on experience, currently serving as a Solutions Engineer for Cloudflare. Proven track record in technical support, with expertise in content delivery networks, cybersecurity, and server administration.
Experience
Solutions Engineer, UK and Ireland
Cloudflare
February 2025 - Present
London, England
Solutions Engineer, Gaming and iGaming
Cloudflare
October 2024 - January 2025
London, England
Senior Technical Support Engineer
Cloudflare
February 2023 - October 2024
London, England
Senior Customer Success Engineer
Vercel
January 2022 - February 2023
Remote
Escalation Engineer
Cloudflare
July 2021 - January 2022
London, England
Senior Technical Support Engineer
Cloudflare
May 2021 - June 2021
London, England
Technical Support Engineer
Cloudflare
June 2019 - April 2021
London, England
Second Line Support Technician
Weald IT
April 2018 - April 2019
Uckfield, England
Desktop Support Analyst
Insite Ltd
April 2012 - April 2018
Royal Tunbridge Wells, England
Top Skills
Education
Executive MBA
Quantic School of Business and Technology
May 2024 - September 2025
BSc (Honours) Computing and IT
The Open University
September 2017 - December 2023
Communications and Networking
Certifications
- •Advanced Apprenticeship for IT, Software, Web & Telecoms Professionals
- •MTA: Networking Fundamentals
- •MCTS: Windows 7, Configuration
- •MCITP: Enterprise Desktop Support Technician on Windows 7
- •MS: Windows 7, Enterprise Desktop Support Technician